Services Support
At SUNSHINE, we stand behind every product we sell with a limited period warranty and dedicated after-sales service and customer support. We understand the trust placed in us by our customers and their purchase decisions, and we're committed to delivering on our promises.
To ensure customer satisfaction, we have a dedicated call center supported by authorized service centers across India. If you experience any problems or have a query, we offer the following support mechanisms:
- Call Our Call Center:
Our national helpline number is 080-69529999, available Monday through Saturday from 10.30 AM to 6 PM. When you call, an executive will register your complaint and provide you with a complaint ID. We offer two levels of service: Home Service and Carry-in Service, and a representative from the nearest authorized center will visit you to check your product and advise you accordingly. If repairs are required, the representative will provide an estimate of time and price (if not covered by warranty). Once your issue is resolved, the representative will close your complaint in our central system.
- Register an Online Complaint:
You can also register a complaint by submitting the complaint form online, which will be handled in the same manner as a call to our call center. Upon successful submission, you will receive an email confirmation, and a calling executive from our call center will provide a solution to your problem and guide you.
To register an online complaint, download our app by clicking on the link provided.
If you're experiencing trouble with your SUNSHINE product or wish to report an issue, we encourage you to fill out our online complaint form or call our dedicated call center. Our team is always ready to assist you with any queries or concerns you may have.
For online complaint register : Click here